Frequently Asked Questions
What is your return policy?
We accept returns within 30 days of delivery. A return address will be provided upon request. Once the return has arrived, the refund will be processed.
What is the Kitchen Needs shipping policy?
Products are shipped between 8-20 days, depending on order volume and destination. Shipping updates will be sent via email.
How do I check the status of my order?
Check the status of your order by checking your email for shipping updates on whether or not it has been shipped & delivered.
Can I exchange products?
Yes, you can exchange products. If your product arrives damaged, just contact our customer support, and we’ll resend a new one.
How can I contact customer support?
For any inquiries, you can reach out to our customer support team via email at contact@kitchenneeds.com.co through our contact form on our website.
Do you offer international shipping?
Yes! We ship internationally.
What payments are accepted?
Kitchen Needs accepts all major credit and debit cards: Visa, Mastercard, American Express, Discover, PayPal, and Venmo.
Date last updated: February 2025